Hi, thanks for messaging [Business name] 👋
How can we help you today? Tell us what you're looking for and we'll reply as soon as we can.
73 ready-to-copy messages for the WhatsApp Business app: greetings, away messages, quick replies, business descriptions and opt-in offers, for 12 kinds of business. Type your business name once and every template fills itself in.
Fill in once, every template updates
Hi, thanks for messaging [Business name] 👋
How can we help you today? Tell us what you're looking for and we'll reply as soon as we can.
Hello from [Business name]!
To help you faster, could you tell us what you need and your area? A person from our team will reply shortly.
Hi, welcome to [Business name].
We reply between [hours]. Leave your question here and we'll get back to you within those hours.
Hello, thank you for contacting [Business name].
For admissions, please share your child's name, age and the class you're applying for. Our admissions team will reply within [hours].
Hi, thanks for reaching out to [Business name]!
Which course are you interested in, and are you looking for online or classroom batches? We'll share timings and fees.
Hello and welcome to [Business name] 🙏
We'd love to show you around. Please share your child's age and a good time to visit, and we'll confirm a slot.
Hello, thank you for contacting [Business name].
To book an appointment, please share the patient's name, the concern in a few words and a preferred day. Our front desk will confirm the time.
For emergencies, please call or visit the nearest hospital.
Hi, thanks for messaging [Business name].
Please tell us what's bothering you, or if you'd like a check-up or cleaning, and your preferred time. We'll confirm a slot with the doctor.
Hi, thank you for your interest in [Business name].
Are you looking to buy or rent, and in which area? Share your budget range and we'll send options that fit.
Hello from [Business name] 👋
Would you like the brochure, the price list or a site visit? Reply with what you need and a convenient day, and our team will set it up.
Hello, welcome to [Business name] ✨
Are you looking for something for yourself, a gift or a wedding? Share the occasion and budget, and we'll send designs from our collection.
Hi, thanks for writing to [Business name].
For a custom piece, send us a photo or idea of what you have in mind, the metal and your budget. Our designer will reply with options.
Hi, thanks for messaging [Business name]! 🍽️
To book a table, please send the date, time and number of guests. For delivery, order here: [link]
Hello, welcome to [Business name].
Which service would you like to book, and what day and time suit you? We'll confirm your appointment.
Hi, thanks for messaging [Business name].
Tell us what you're looking for, and we'll check stock and send photos and prices. We're open [hours].
Hi, welcome to [Business name] 👋
Need help choosing, or have a question about an order? For orders, please share your order number. Shop here: [link]
Hello, thank you for contacting [Business name].
Please tell us a little about what you need, and the best time to call you. We'll get back with next steps.
Hello, thank you for contacting [Business name].
Please share your company name, the product or service you need and the approximate quantity. Our sales team will send a quote.
Hi, thanks for reaching out to [Business name]! ✈️
Where would you like to go, for how many people, and on which dates? We'll share package options.
Hey, thanks for messaging [Business name] 💪
Are you looking for a membership, personal training or a trial session? Tell us your goal and we'll share the plans.
Thanks for your message! We're closed right now.
Our hours are [hours]. We'll reply first thing when we're back.
Hi, thanks for messaging [Business name]. We're with other customers right now and will reply as soon as possible. Please leave your question here.
Hello, [Business name] is closed for the holiday. We'll be back on [date] and will reply to every message then. Thank you for your patience 🙏
Thanks for reaching out! We're closed for the weekend and will reply on Monday morning. For orders, you can still use [link]
Hi, thanks for your message. We're away right now.
You'll find prices, timings and FAQs here: [link]
We'll reply to your question as soon as we're back.
Thank you for contacting [Business name]. The clinic is closed right now; our hours are [hours]. We'll reply when we open.
For a medical emergency, please call emergency services or visit the nearest hospital.
Thanks for your interest in [Business name]. Our team is away right now and will call you back during [hours]. Meanwhile, see the project details here: [link]
Thanks for messaging [Business name]! The kitchen is closed right now. We open at [time]. See you soon!
Thank you for your enquiry. Our office is closed right now (hours: [hours]). Our sales team will reply on the next working day.
Thank you for contacting [Business name]. Our office is closed right now. We'll reply during office hours, [hours].
Here's our price list: [link]
Tell me which option you're interested in and I'll share the details.
We're located at [address], [area]. Here's the map: [Google Maps link]. See you soon!
We're open [hours]. You can message us here anytime, and we'll reply during those hours.
You can pay by UPI, card or bank transfer. I'll send the payment details once you confirm the order.
Thank you for choosing [Business name] 🙏 If there's anything else you need, just reply here.
Hi, just checking in on your enquiry from [day]. Would you like me to share more details, or is there a good time to call?
Thank you for visiting [Business name]! If you were happy with us, a short Google review would help a lot: [review link]
Your order is confirmed ✅ We'll share the tracking details once it's dispatched.
Thanks! To give you the right answer, could you share [detail]? That will help me check quickly.
Thanks for your patience. I'm passing your chat to [name] from our team, who will reply here shortly.
Your appointment at [Business name] is confirmed for [day] at [time]. Please arrive 10 minutes early and bring any previous reports.
Your site visit is confirmed for [day] at [time]. Our executive [name] will meet you at the site. Location: [map link]
[Business name] in [area]. Reach us on WhatsApp for prices, orders and bookings. Open [hours].
[Business name], [area]. Admissions open for [classes]. Message us for the admission process, fees and a campus visit. Office hours: [hours].
[Business name]: coaching for [exams/courses] in [area] and online. Message us for batch timings, fees and a free demo class.
[Business name], a preschool and daycare in [area]. Message us to book a visit, ask about programmes or check admissions.
[Business name]: online courses in [subject]. Message us for course details, batch dates and fees. Enrol here: [link]
[Business name], [area]. Message us to book an appointment or ask about timings. For emergencies, please call or visit the nearest hospital.
[Business name], dental clinic in [area]. Message us to book a check-up or consultation. Timings: [hours].
[Business name]: homes and plots to buy and rent in [area]. Message us your budget and location for matching options.
[Business name]: [project name] in [area]. Message us for the brochure, price list or a site visit.
[Business name], jewellery store in [area]. Gold, silver and diamond jewellery, plus custom designs. Message us for designs and prices. Open [hours].
[Business name], [area]. Message us to book a table or order. Menu and delivery: [link]. Open [hours].
[Business name], salon in [area]. Hair, skin and grooming services. Message us to book an appointment. Open [hours].
[Business name], [area]. Message us to check stock, prices and home delivery. Open [hours].
[Business name]: [products] delivered across India. Message us for order help, sizes and returns. Shop: [link]
[Business name]: [services] for businesses in [area]. Message us to discuss your requirement and get a quote.
[Business name]: manufacturer and supplier of [products]. Bulk orders and custom specifications. Message us for quotes and samples.
[Business name]: holiday packages, flights and visas from [area]. Message us your destination and dates for a quote.
[Business name], gym in [area]. Memberships, personal training and group classes. Message us for plans and a trial session.
Hi [name], new stock just arrived at [Business name]! Take a look here: [link]
Reply STOP if you'd rather not get these updates.
Hi [name], wishing you a happy [festival] from all of us at [Business name]! Our festive offer runs till [date]: [offer]. Details: [link]
Reply STOP to opt out.
Hi [name], a reminder that your appointment at [Business name] is on [day] at [time]. Reply YES to confirm or tell us if you need to reschedule.
Hi [name], a gentle reminder that the payment of [amount] for [invoice/order] is due on [date]. You can pay here: [payment link]. Thank you!
Hi [name], it's been a while since your last visit to [Business name]. Here's [offer] for your next visit, valid till [date]. Reply STOP to opt out.
Hello [name], admissions are now open at [Business name] for [year/classes]. Book a campus visit or ask your questions here. Reply STOP to opt out.
Hi [name], [Business name] is launching [project] in [area]. Would you like the brochure and launch prices? Reply YES and we'll send them. Reply STOP to opt out.
Hi [name], our new wedding collection is in at [Business name]. Reply YES for photos and prices, or visit us [hours]. Reply STOP to opt out.
Welcome to the [Business name] updates group! We share new arrivals, offers and important updates here. Only admins post. For questions, message us directly.
This group is for [Business name] customers to share tips and ask questions. Please be respectful and keep it on topic. No promotions or forwards.
Official group for parents of [class/section], [Business name]. We share announcements, homework updates and event dates. Only teachers post here.
Group for [Business name] dealers and partners: price updates, new products and scheme announcements. For orders, please message the sales team directly.
[Business name] Updates
[Business name] Customers
[Business name] Offers and News
[Business name] VIP Club
[Business name] Community
We write the first replies for the AI WhatsApp reply desks we run for clients, from a preschool franchise brand to a home-interiors business. The biggest lesson came early. When our desk asked too many questions, leads replied “Seems AI” and stopped answering. Now every first message asks one simple question and says when a person will reply.
You are probably setting up WhatsApp Business, or tired of typing the same answers fifty times a day. These templates follow the same rules we use for clients: short, human, one question at a time. Pick your industry above, type your business name, and copy what you need.
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In the WhatsApp Business app, open the Tools tab, or Settings and then Business tools on older versions.
Turn on Greeting message and paste a greeting from above. WhatsApp sends it automatically when a new customer messages you.
Turn on Away message, paste an away template, and choose when it sends: always, on a custom schedule, or outside your business hours.
Save your most-used answers, like the price list, location and payment details, as quick replies. Type / in a chat to pick one.
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Ask for the one detail you need first. A wall of questions feels like a form, and people leave.
“We reply between 10 am and 8 pm” sets the right expectation and stops repeat messages.
Write the way you’d talk at the counter. Skip the “Dear valued customer” and the long sign-offs.
A link to your price list, menu or catalogue answers half the questions before anyone types them.
Every offer or broadcast should say how to opt out. WhatsApp’s Business Policy expects opt-in, and blocks hurt your number.
Clinics should never promise results on WhatsApp, and should point emergencies to a hospital.
| Message | When it sends | Where you set it up | Needs Meta approval? |
|---|---|---|---|
| Greeting message | Automatically, when a new customer messages you | WhatsApp Business app | No |
| Away message | Automatically, outside the hours or schedule you choose | WhatsApp Business app | No |
| Quick reply | When you pick it in a chat with a shortcut | WhatsApp Business app | No |
| Broadcast list message | When you send it; only contacts who saved your number receive it | WhatsApp Business app | No |
| Template message | When your system sends it, even outside a 24-hour reply window | WhatsApp Business Platform (API) | Yes, each template is reviewed |
Sending to thousands of opted-in customers? Read how to send bulk WhatsApp messages safely and check costs with the WhatsApp API pricing calculator.
Say what you do, where you are and what people should message you for, in two short sentences. The description sits on your business profile, so it is often the first thing a new customer reads before they type. Keep it under 256 characters so it reads well everywhere; the counter on each template above shows the length once you add your details.
Parents and students message to ask about admissions, fees and timings, so say those words. For example: “[School name], Jayanagar. Admissions open for Nursery to Class 5. Message us for the admission process, fees and a campus visit. Office hours: 9 am to 4 pm.” For a coaching institute, name the exams and offer a demo class. For a preschool, invite a visit.
Lead with the category and the area, then the one action: book, order, check stock or get a quote. Add your hours if you don’t reply around the clock.
A short welcome, one question and a time when a person will reply. For example: “Hi, thanks for messaging [Business name]. To help you faster, tell us what you need and your area. A person from our team will reply shortly.”
Open Tools in the WhatsApp Business app (or Settings and then Business tools), turn on Away message, paste your text and choose when it sends: always, on a schedule, or outside business hours.
What you do, where you are and what people should message you for, in two short sentences, plus your hours. Keep it under 256 characters.
Yes. Copy and edit them as you like. Nothing you type in the boxes above is sent to us; the templates update in your browser.
Broadcast lists in the WhatsApp Business app reach only contacts who saved your number. To message thousands of opted-in customers you need the official WhatsApp Business Platform, where each template is approved by Meta.
An away message sends automatically when you are not available. A quick reply is a saved answer you choose and send yourself during a chat.
If your WhatsApp is busy and leads still slip away, message me with your business and how many chats you get a day. I’ll tell you honestly whether an AI reply desk would help or whether better templates are enough. Leo
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