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Online reputation management that builds a good online presence for your brand
Reputation management (sometimes called rep management, online reputation management or ORM) is the practice of shaping how the public sees your brand.
How we manage it
Listen first, then respond as your brand.
- Social listening across your touch points
- Replies to every inbound query
- Pre-approved templated responses
- Measured against agreed KPIs
200+ brands we've run marketing for
Your brand's online reputation matters a lot
Manage your brand reputation to reflect who you are. Get the right first-page presence and build a positive image of your brand. Protect yourself from attacks on your reputation.
- Reflect who you really are
- Get the right first-page presence
- Build a positive image of your brand
- Protect yourself from attacks on your reputation
From our portfolioThe KariGhars · #1 on Google for “interior designers in electronic city”How our reputation management service works
These simple steps help us listen and respond to your prospects and customers as a brand on social media.
- Step 1
Getting order details
When you buy our reputation management service, our team will contact you for your social media URLs and ask a few more questions about your target audience. Please guide the team with as much information as you can.
- Step 2
Social listening
We come up with a list of possible touch points you can have with your prospects and customers on social media, then suggest a tool for it (billed at actuals). From there our team takes the campaign forward, replying to all inbound queries and running the ice-breaker campaign with your prospects.
- Step 3
Project completion
Pre-approved templated responses are created after two months of campaign data. We then measure the effectiveness of the campaign through the key performance indicators.
Reputation on social media
Social media branding lets you take control of how you are represented. The colours you choose, your logo, website design, packaging and more all tell your story and create a perception of your values. It creates a single image of your brand so that, no matter where you are spoken of, you are instantly recognisable.
Branding on social media sets you apart from the competition. For customers, it creates loyalty and justifies product and service purchases. Your brand demonstrates the values of your company and creates an emotional connection with your target audience.
A brand is a voice and a product is a souvenir.
Let's make sure your brand has a set of expectations, memories, stories and relationships that, taken together, account for a consumer's decision to choose your product or service over another, through strong social media marketing campaigns.
Why brands need reputation management
Stand out from the crowd and gain a competitive advantage. What people find when they search for you, and what they read about you on social media, shapes whether they buy.
- Listen to what prospects and customers say
- Respond as a brand, consistently
- Measure it against clear KPIs
From our portfolioOyeExpress · #1 on Google for “aliexpress ban in india”What our clients say
Real founders on video, talking about the digital marketing campaigns we run for them. Tap any card to play.
Let's set up your free consultation
Share your website, two or three competitors and the services you're looking for. We'll look at where you stand and come back with one clear recommendation, not five confusing options.
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Our 100% in-house team works out of our office on Bannerghatta Road. Same city, same time zone, so you can drop into our office for a strategy session.
Take control of how your brand is seen.
Message us on WhatsApp or email us. We'll look at what people see about you today and come back with one clear recommendation.
